freelance terms:
Payments
the invoice is for the full agreed upon amount for the project. a non-refundable down payment is required, unless stated otherwise before work can begin. Down payment is usually calculated at 50% of the overall total, but can be another amount if discussed beforehand. If the invoice is paid in full in one payment it is understood that 50% of the total is non-refundable to compensate for the time of sblngr. The remaining invocie balance is to be paid in full before any final deliverables are received.
Payment Methods
Payments in relation to the project should only be paid via PayPal invoice unless stated otherwise. You will be supplied with an invoice to your supplied email which details the scope of the project breaking down pricing and deliverables. Payments via Cashapp or Venmo are not avalible.
Project Scope
the only work created in relation to the project will be displayed on the invoice, if you wish to add to the scope of the project the invoice will be updated to add any additional fees required. It is your responsibility to provide a deadline for the project and be avalible to provide any notes/feedback within the timeframe. If you wish to make changes to the deadline of the project there may be an additional fee taking into consideration the deadline reduction and the workload.
Refunds
As stated above there is a 50% (or another agreed upon amount) non-refundable deposit. Once the full invoice amount has been paid and project deliverables have been received there will be no refunds of any amounts paid in regards to the project. If you have revised the project deliverables and therefore reduced the invoice total there will be an agreed upon amount refunded to you taking to how much of the project has been completed.
Delivery
upon delivery of the digital product to the client sblngr transfers all copyright/ownership to the client. it is the clients responsibility to hold onto any files once delivered as sblngr cannot digitally store everything. Working files will be kept for 2 months after delivery if any changes need to be made. any changes made to the project deliverables once received will be subject to a fee, the fee amount will be calculated with the changes needed, timeline and project total in mind.
pre-made order terms:
Ordering
Your pre-made order will be emailed to sblngr once you have supplied your information and payment via sblngr.com/store. The Pre-made artwork will be delivered to your provided email with the specified changes made.
Order Issues
If there are any issues with your order you must reply to the delivery order and note your issue. Small issues can be resolved with no fees (wrong spelling, font sizing ect) but if you require additions to your order (PSD File, Tracklist, promotional headers) then you are required to order them on the add-ons page sblngr.com/premades-store/add-ons. if your required addition or change is not listed on this page you will be given a quote for the required fix.
Refunds
There are no refunds for pre-made orders once the order has been delivered to your email. If you order the wrong product or add-on you may be credited if you email (sblngrdesign@gmail.com) to amend the order before it is delivered.
Delivery Time
Your premade order is aimed to be delivered within 72hrs, if the order cannot be delivered in that timeframe you will be notified by email. If you choose to cancel the order if it cannot be delivered to you within 72hrs you will be fully refunded. Please note if there are long periods that ordered are not being delivered (vacations, illness ect) there will be a banner at the top of the store to notify you.